Contact
Questions about a shade or an ingredient?
We reply within one business day. We cannot give medical advice; please ask your doctor about skin or eye concerns.
Write to us
Shades, ingredients or returns?
Send a message and we will get back to you within one working day.
- Call us+1 555 010 0144
- WhatsApp+8805550100144
- Email us[email protected]
- Visit us48 Mercer Alley, Brooklyn, NY 11201, USA
- Opening hoursSupport 09:00 – 18:00 ET, Monday to Friday
Thank you — we will get back to you soon.
Questions
Before you buy
- Which shade should I pick?
- Swatch photos are taken in daylight without filters, but screens vary. Try the Mini Bullet Six sampler or write to us for help matching.
- Can I return an opened product?
- Unopened products can be returned within 30 days for a refund. For hygiene we cannot take back opened makeup; if a product caused a reaction, contact us and we will help.
- Do you ship worldwide?
- Yes. Free tracked shipping over $40; otherwise $5 in the US and $12 worldwide.